Find an IT
support service
in Sydney
Team Koman will work collaboratively with you to customise our offerings to your particular needs. Book a meeting with one of our IT technicians to hear more about how we can assist your operation.
Examples of our
IT Support tasks
At Koman Hub, we offer a variety of innovative IT solutions suitable for various industries, and for companies of different sizes. We believe in long-term partnerships, and our services are, therefore, designed around the specific needs, requirements and limitations of our clients.
We work hard - so our customers can sleep at night, knowing that their IT operations are taken care of in the most professional way.
Team Koman is more than IT Support.
1
Cloud Services
Cloud services provide many ways for business team members to interact with the technology they need.
The cloud is an internet-connected platform that can store and access information and programs. Since the cloud stores the information instead of holding it on a computer, your team members can access and use it whether at home or in the office.
Some cloud services can run operation systems remotely, allowing your team members to use internal business programs remotely without installing them on their computers.
2
Voice Over Internet Protocol (VoIP)
Voice over internet protocol is a communication tool for businesses.
VoIP allows your team members to make calls and send messages through their internet connections instead of through a telephone line. This helps with internal long-distance communication for businesses that may have offices in different locations.
Most VoIP services require paid subscriptions, which businesses can use with traditional telephone services or as an alternative.
3
Backup Solutions
Backup solutions protect information loss from occurring by storing copies of data on external hardware or online platforms, such as a cloud service.
Information backup services can help protect your business' information should any issues occur, such as power outage or system failure. Many information backup services exist, such as file backup, server backup and even desktop backup.
Team Koman can schedule automatic backups for your files to save the most recent versions of the files you create to ensure data is secure.
4
Network Security
Network security services help protect a business' network from unauthorised access.
Team Koman can create and issue access authorisation to those who need it, as per your instructions. We also provide many other services to protect your network, including:
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Building firewalls
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Installing anti-virus software
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Installing virtual private networks (VPNs)
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Performing regular network checkups
5
Monitoring
Team Koman can monitor your network, internet traffic, computers and other internet-enabled devices.
Monitoring allows us to keep track of who accesses your businesses' information, whether any technology requires repairs and, if any, computers need software updates or modifications.
Essentially, the Team ensures that your team members have the tools and resources they need to complete their tasks.
6
Remote Support
Team Koman provides technical support remotely. For instance, if one of your devices experiences an issue, the Team can access it through the internet to troubleshoot and repair it.
Remote support allows the Team to find and repair issues more efficiency and can apply to multiple devices, including most mobile devices.
Having IT Support with remote support capabilities can reduce the time to update applications and repair technical errors, so your work can continue with minimal interruption.
7
Email Services
Businesses and organizations rely on email for many communication purposes. From individual messages and company-wide updates to customer relations, email is an important part of maintaining business relationships.
Team Koman may often oversee your businesses' email accounts and make recommendations on providers that suit your organistions' communication needs, requirements and limitations. .
Email services can also be beneficial in sales and marketing processes, where your team members work with sales and marketing professionals in keeping open communication with customers and sales leads.
8
Information Reporting
Through the data collection and monitoring, Team Koman can provide reports on information about your organisation.
The Team can create reports on topics such as the use of technology and information storage to help you understand how effective your company's current services are.
Team Koman can recommend software that helps streamline financial and project reporting. Information reporting services may also arrange information in a way that helps you better understand your business and make important decisions.
9
Hardware Installations and Maintenance
Team Koman also include hardware installations, maintenance and repairs. For instance, the Team can be responsible for installing the computers, hard drives, printers, modems and routers that the company needs to operate.
The Team also evaluate your business's processes to determine the types of hardware that support its0 needs. We can also responsible for maintaining hardware and updating computers, modems or routers to support productivity and performance.